Privacy Notice


The controller of this website is:

communication matters GmbH

Mag.a Dagmar Hemmer
Siebenbrunnengasse 17/7
1050 Vienna (Austria)
Tel: +43/699/12 24 26 65
E-Mail: office(at)


The protection of your personal data is very important to us. Therefore we process your data exclusively on the basis of the legal regulations (GDPR, DSG, TKG 2003). In this privacy policy we inform you about the most important aspects of data processing within our website.


What data do we process?

When visiting this website, the following information is processed: The date and time of access to a page on our website, your IP address, name and version of your web browser, the website (URL) that you visited before, certain cookies (see there) and the information that you provide (contact or any other form). There is no obligation to actually provide the data that we ask for. If you do not transmit certain data, you will not be able to use all functions of the website.


Purposes of data processing

Your personal data will be processed for the following purposes:


Legal basis of processing

The legal basis for the processing of your personal data is an legitimate interest (in accordance with Article 6 (1) lit f of the EU General Data Protection Regulation), which is to achieve the purposes set out above.

Furthermore your data may be used to fulfill a contract or to carry out pre-contractual measures and to fulfill legal obligations, such as accounting. If necessary we will ask you for an explicit consent.



If you contact us by e-mail or contact form, your data will be processed to work on your request and in case of follow-up questions. We will not share this information without your consent.



Our website uses cookies. These are small text files that are stored on your device by your browser. Session cookies contain no personal information (such as IP addresses) and are automatically deleted after your visit to the site. Some cookies may contain personal data and remain stored on your device to make our offer user-friendly. You can prevent the setting of cookies in the settings of your Internet browser or you can allow the setting of specific cookies only. With the deactivation of cookies, the functionality of our website may be limited.

You can view the cookie list and manage your cookie settings by clicking the red button in the bottom left corner.


Hosting and Log Files

To operate this website we need hosting services like infrastructure and platform services, computing capacity, storage, database services, security and maintenance services. We / our hosting provider process(es) the data of our website visitors like contact data, content data, usage data, meta and communication data on basis of our legitimate interest in a satisfactory and secure website offer. For the same reason we / our hosting provider process(es) so called server log files (e.g. website calls, files, time of call, amount of data, browser and operating system information, website referrers, IP addresses, user`s provider). Log files are stored for security reasons (misuse or fraud detection) for a maximum of 12 months. If necessary (Incident handling), data may also be stored longer. We have concluded a data processing contract with the hosting provider.


Web analysis and analysis cookies

Our website uses features of the Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland. For this purpose, cookies are used that allow an analysis of the use of the website by its users. The information generated thereby is transmitted to the servers of the provider in the USA. and stored there. Your IP address is recorded but immediately anonymized by deleting the last number block. As a result, only a rough localization is possible. You can prevent this by setting up your browser so that no cookies are stored.

The ECJ classifies the USA as a country with insufficient data protection according to EU standards. For example, there is a risk that US authorities will process personal data in surveillance programs without Europeans being able to sue.

We process your data due to the legal regulations: § 96 Abs 3 TKG, Art 6 1. (a) (consent) and / or (f ) (legitimate interest) GDPR. Our legitimate interest the improvement of our offer and our website. We have concluded a data processing contract with the provider.


You can view the cookie list and manage your cookie settings by clicking the red button in the bottom left corner.



We operate a company page (fan page) on the platform “Facebook” of the company Meta Ireland Ltd.(formerly Facebook Ireland Ltd.), 4 Grand Canal Square, Grand Canal Harbor, Dublin 2, Ireland, and are jointly responsible for data collection (GDPR). The company Meta/Facebook guarantees on the basis of standard contractual clauses to comply with European data protection law. We would like to point out that the company Meta/Facebook collects a large amount of data when you visit our fan pages, including the IP address, information about the device, browser, origin and user behavior. This data may be transferred to countries outside the European Union. Facebook (and/or Instagram) users have given their consent for these data processing processes or this is part of their contract of use with Meta/Facebook.

We operate these fan page for marketing and communication purposes on the basis of our legitimate interest (Art. 6 (1) lit f GDPR).

The company’s information on data collection and use can be found here:

We use the “Facebook Pixel” by Meta Platforms Inc., 1 Hacker Way, Menlo Park, CA 94025, USA, respectively Meta Platforms Ireland Ltd., 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Irland ein. With the Facebook pixel, Facebook can, for example, determine our website visitors as a target group for the display of Facebook advertisements. This enables us to display our Facebook ads in a targeted manner. With the Facebook pixel, we can also check the effectiveness of Facebook advertising and e.g. see whether users have reached our website by clicking on an advertisement. You can manage data processing on the part of Facebook here:

You can view the cookie list and manage your cookie settings by clicking the red button in the bottom left corner.


LinkedIn Insight Tag

We use the Insight Tag by the company LinkedIn Ireland Unlimited Company, Wilton Place,, Dublin 2, Ireland ein. The LinkedIn Insight Tag creates a unique browser cookie in the visitor’s browser and enables the collection of the following data for this cookie: metadata such as IP address, timestamp and page events (e.g. page views, URL, referrer URL) and device and browser properties (user agent). IP addresses are shortened or hashed (if used to reach members across devices). Members’ direct identifiers are removed within seven days to pseudonymise the data. This remaining pseudonymised data will then be deleted within 90 days. LinkedIn does not share any personally identifiable information with the website owner, but only provides reports and communications (in which you are not identified) about website audience and ad performance. LinkedIn members can control the use of their personal data for advertising purposes in their account settings:

You can view the cookie list and manage your cookie settings by clicking the red button in the bottom left corner.



This service is used to make this website more secure, which represents a legitimate interest (Article 6 (1) (f) GDPR). In this context, your browser will transmit personal data and log file data to Cloudflare. The information processed may include IP addresses, traffic routing information, system configuration information and other information about traffic to and from websites, devices, applications and/or networks. Strictly necessary cookies are used to provide the Cloudflare services and cannot be deactivated. The relationship with the provider is based on standard contractual clauses. You can read more information about Cloudflare’s handling of the GDPR and the abolition of the EU-US Privacy Shield here:

Privacy Policy:

Opt-Out: Disabling script code execution in the browser or installing a script blocker (as or
We have concluded a data processing contract with the provider.



On our website you can subscribe to our newsletter. Therefore we need your email address and your consent. As soon as you have registered for the newsletter, you will receive a confirmation email with a link to confirm your registration. This procedure is called “Double Opt In” and corresponds to the state of the art. The applications are logged for proof of obligation matters. This also includes the data categories of registration and confirmation time and IP address. Changes to your data stored by the newsletter service provider can also be logged.

The newsletters contain so-called tracking pixels. A tracking pixel is a small graphic that is embedded in the newsletter email to enable log file recording and log file analysis. Based on the embedded tracking pixel, the newsletter sender can see if and when an e-mail was opened and/or which links were clicked by a user. This information is used to improve the service and to analyze target group behavior. The IP address of the user is also processed for these analyses.

You can cancel your subscription to the newsletter at any time by clicking the unsubscribe link in every newsletter email. If that doesn’t work, please send your cancellation to the email address office(at) We will then remove your data from the newsletter delivery. In order to prove the admissibility of sending in the event of a complaint, the data will be stored in a deletion log for the duration of the limitation period.

The newsletter is sent via the service provider „eyepin“, eyepin GmbH, Billrothstraße 52, 1190 Wien, Austria. The data will only be processed within the EU. We have concluded a data processing agreement with the provider.


Your rights

You have the right to be informed, the right of access, the right to rectification, the right to erasure, the right to restrict processing, the right to data portability, the right to object and the right to withdraw consent. If you think that the processing of your data violates data protection law or if you think that your data protection claims have otherwise been violated in a way, you can complain to the competent supervisory authority. In Austria, this is the data protection authority.




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