Responsibility
ETHICS, QUALITY, CONFIDENTIALITY

OUR COMMITMENTS: ETHICS, QUALITY, CONFIDENTIALITY

Quality is a promise to our clients and the basis of our work.

 

As a member of the Public Relations Association Austria (PRVA), we are committed to upholding its code of ethics. In addition, we follow strict internal compliance guidelines for public affairs and are guided by the Code of Conduct of the Austrian Public Affairs Association (ÖPAV). These strict standards ensure that our work is transparent, ethical and professional. Recognition of our high-quality standards is the award of the PR seal of approval, which we have held since 2014.

FAIR WORKING CONDITIONS

In order to be able to offer professional work at the highest level, we further attach great importance to appropriate, fair and healthy working conditions. In addition to fixed positions for all our employees, we also offer salaries that far exceed the requirements of the collective bargaining agreement. Additionally, home office and flextime are part of our everyday business. We are convinced that satisfied employees are at the core of successful projects. We furthermore put an emphasis on physical and mental health of our team members. For this reason, we were awarded the seal of approval for workplace health promotion in 2019.

SUSTAINABLE & RESPONSIBLE

Responsibility and sustainability are inevitable success factors for any forward-looking company. We don’t just talk about it, we are committed to this principle, which we live in concrete small and large measures in our everyday work. In our “Conscious” blog articles, we write about the measures that we are already implementing at communication matters.

PR QUALITY MARK

Working with high quality standards means ongoing development of our service portfolio as well as optimization of internal processes and ethically responsible action. Since 2004, communication matters has been certified with the internationally established Consultancy Management Standard (CMS) of the ICCO, while since 2014, we have carried the “Austrian PR Quality Mark“. This award supports us in combining highest quality with maximum efficiency.

SEAL OF APPROVAL FOR WORKPLACE HEALTH PROMOTION (BGF)

Promoting the health of our employees is part of our corporate culture. The internal “comma fit” program was launched in 2017 to promote health at work. It ranges from sports offerings to workshops and team-building events. In 2019, we were the first PR agency in Vienna to be awarded the BGF seal of approval and have since been recertified once. Its impact on the agency is reflected both in our daily work for clients and as well as in the daily internal interaction at the agency.

Logo Österreichisches PR-Gütezeichen

PR-GÜTEZEICHEN

Working with quality means both the ongoing development of our service portfolio as well as the optimisation of internal processes and ethically responsible action. Since 2004, communication matters has been certified with the internationally established Consultancy Management Standard (CMS) of the ICCO and since 2014 we have carried the “Austrian PR Quality Seal”. This award helps us to combine the highest quality with maximum efficiency.

Logo Gütesiegel Betriebliche Gesundheitsförderung

SEAL OF APPROVAL FOR WORKPLACE HEALTH PROMOTION (BGF)

Promoting the health of our employees is part of our corporate culture. The internal programme “comma fit” was launched in 2017 to promote health in the workplace. It ranges from sporting activities to workshops and team-building events. In 2019, we were the first PR agency in Vienna to be awarded the BGF seal of approval and have since been recertified once. The effects in the agency are reflected both in the daily work for clients and in the human interaction in the agency.

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